ELEMENTIQ.IO
We cannot sufficiently fix our problems using the same logic used when we created them.
- Albert Einstein
TECHNOLOGY OPTIMIZATION, COST CONSOLIDATION, PROCESS SIMPLIFICATION
SUNRISE TO SUNSET BPO, ERP, ITSM
CUSTOMER MANAGEMENT > PROPOSALS > CONTRACTS > PROCUREMENT
ASSESSMENTS > BIDS & RFP'S > PROJECTS > TICKETING > TEMS
ASSET MANAGEMENT > SUPPLIER MANAGEMENT
FINANCIAL TRACKING > REVENUE TRACKING
...and so much more
MODULAR FLEXIBILITY, COMPREHENSIVE MANAGEMENT
TECHNOLOGY OPTIMIZATION, COST CONSOLIDATION, PROCESS SIMPLIFICATIONModular. Customizable, Streamlined. Interactive. Easy. Revolutionary.
COMMAND CENTER -
PH_V1: ACTIVE
RBAC User Administration
- RBAC USER MANAGEMENT
- PRIVLEGES
- LICENSING ELECTIONS
- USER PREFERENCES
HUMAN RESOURCES -
PH_V1: ACTIVE
Employees & Sub Contractor Tracking
- EMPLOYEE MANAGEMENT
- DOCUMENT MANAGEMENT
- CASE MANAGEMENT
- PERFORMANCE REVIEWS
- PTO MANGEMENT
- COST MANAGEMENT
- CALENDAR OF EVENTS
- TIMESHEETS
- EXPENSES
- TRAINING & SURVEYS
- CARREER MANAGEMENT
- PAYROLL INTEGRATION
- ANNOUNCEMENTS
- REQ & HIRING MANAGEMENT
- REPORTING
CRM -
PH_V1: ACTIVE
CRM, Opportunities and Pipeline Management
- CUSTOMER PROFILES
- CONTACT MANAGEMENT
- SITE PROFILES
- OPPORTUNITIES
- CAMPAIGNS
- ACTIVITY MANAGEMENT
- CALENDAR OF EVENTS
- REPORTING
- CUSTOM FIELDS
PROPOSALS -
PH_V1: ACTIVE
Online Document Execution & Management
- CONVERT OPPORTUNITIES TO AGREEMENTS
- REMOTE EXECUTION
- CONVERT TO CONTRACTS
- ORDER TRACKING
- ALERTING
- REPORTING
BID MANAGER -
PH1_V1: DEVELOPMENT
Manage Bids & RFP's
- STANDARD BID MANAGEMENT
- ENHANCED RFP MANAGEMENT
- PROGRAMABLE ANNOUNCEMENT OF INTENT TO BID
- INTELLIGENT BROADCAST
- MANUAL INVITATIONS
- COMPLIANCE MANAGEMENT
- RESPONSE RECORDING & TRACKING
- AUTOMATED COST COMPARISON
- DOCUMENT MANAGEMENT
- MULTI CHANNEL ANNOUNCEMENTS
- RBAC ACCESS MANAGEMENT FOR PARTICIPANTS
CONTRACTS MANAGEMENT -
PH_V1: ACTIVE
Manage Contracts, Terms & Notifications
- TRACKS CONTRACT START AND END DATES
- CONTRACT TYPE
- REQUISITION AUTHORITIES
- INVENTORY, ASSETS & SERVICES
- CONTRACT DOCUMENT MANAGEMENT
- CUSTOM RENEWAL ALERTING
- AUTO INCUMBANT SUPPLIER ENAGEMENT OPTION
- INTEGRATION WTIH PROPOSALS, BIDS
- CO-TERMINOUS MANAGEMENT
- SUPPLIER RENEWAL AND TERMS TRACKING
ORDER MANAGEMENT -
PH_V1: ACTIVE
Customer Order Placement
- CUSTOMER PORTAL TO PLACE ORDERS
- CONTRACTS INTEGRATION
- APPROVAL MANAGEMENT
- PAYMENT MANAGEMENT
- PMO INTEGRATION
- TICKETING INTEGRATION
- FINANCAL MANAGEMENT INTEGRATION
- COMMISSIONS MANAGER INTEGRATION
- AUTO NOTIFICATIONS & INTERACTIONS
- AUTO CREATION OF PROCESSES
- CUSTOM RULES
PROJECT MANAGER -
PH_V1: ACTIVE
Project Management
- PROJECT PLANNING
- RACI, GANT
- PROJECT PROFILE
- PROJECT CALENDARS
- DASHBOARDS & WALLBOARDS
- SINGLE OR MULTI-PHASE
- MILESTONES & TASKS
- CHECKLISTS
- SITE & ASSET ASSIGNMENTS
- THIRD PARTY ACCESS
- STAKEHOLDERS
- PROJECT TEAM ASSIGNMENTS
- STATEMENT OF WORK
- TOOL KITS
- CHECKLISTS
- ASSUMPTIONS & EXCLUSTIONS
- SLA'S
- RESPONSIBILITIES
- RASCI & PROGRESSION
SURVEY MANAGER
PH_V1: ACTIVE
MANAGE PORTFILIO
- LOCATION SURVEY RECORDING
- ONE CLICK ASSET CREATION
- TICKET INTEGRATION
- PROJECT INTEGRATION
ASSET MANAGEMENT -
PH_V1: ACTIVE
Track Assets Cradle to Grave
- INVENTORY MANAGEMENT
- ASSET / LOCATION PROFILES
- COST CENTERS
- TECHNICAL TRACKING
- CONFIGURATION BACK UP
- DEPRECIATION TERMS
- TCO & ROI TRACKING
- EOL/EOS TRACKING & ALERTING
- MULTI-TECHNOLOGY (SERVICES, LICENSING, HARDWARE)
- CATEGORY TRACKING
- DASHBOARDS & REPORTING
TAC & ONSITE TICKETING -
PH_V1: ACTIVE
Remote & Onsite Work Order Management
- TAC TICKETING
- ONSITE TICKETING
- TAC TO ONSITE CONVERSIONS
- DASHBOARDS & WALLBOARDS
- MANUAL ASSIGNMENT & AUTO BROADCASTING
- TIMELINE & SCHEDULES
- MULTI-CHANNEL STATUS UPDATES
- CALENDAR OF EVENTS
- NOTES, ISSUES & ESCALATON
- TIME CLOCKS & TIMESHEETS
- PMO INTEGRATIONS
- ASSET INTEGRATION
- BILLING MANAGEMENT
- FINANCE INTEGRATION
- COMMISSION INTEGRATION
KNOWLEDGE BASE -
PH1_V1: DEVELOPMENT
Information Database
- MULTI-MEDIA
- DOCUMENT MANAGEMENT
- PUBLIC MEDIA
- PRIVATE MEDIA
- PUBLISHING APPROVAL PROCESS
- VERSION CONTROL
- LOGGING
- RBAC
- CUSTOM MEDIA PRESENTATIONS
- SEARCHABLE
- MANGED EXTERNAL INVITATION ACCESS
- INTER MODULE FUNCTIONAL
- 'PUBLISHER' ACCOLADE ICONS
NETWORK MANAGEMENT -
PH_V1: ACTIVE
24x7x365 Management
- ICMP PING & SNMP NETWORK MANAGEMENT
- RMM MANGEMENT
WORK FLOW -
PH1_V1: DEVELOPMENT
Custom Alerts & Multi-Channel Auto Communications
- GRAPHICAL WORK FLOW ACTIONS BUILDER
- CROSS MODULAR DIRECTIVES
- FULLY CUSTOMIZED RULES
- RBAC
- ALERTS, EMAILS, MULTI-CHANNEL
- CUSTOMERS, MANAGEMENT, SALES, OPERATIONS
SUPPLIER MANAGER -
PH_V1: ACTIVE
Public & Private Supplier Database & Management
- SUPPLIER PROFILES
- CUSTOM ENGAGEMENT POLICIES
- SUPPLIER CONTACTS
- SUPPLIER COVERAGE
- SUPPLIER SERVICE LOCATIONS
- PRODUCTS & SERVICES
- DOCUMENTS
- COMPENSATION PROFILES
- SPIFFS & INCENTIVES
FINANCIAL MANAGEMENT -
PH1_V1: DEVELOPMENT
Billing, Receivables, Reporting
- BILLING
- RECIEVABLES
- DASHBOARDS
- REPORTING
- GOALS & ATTAINMENT GAMIFCATION
- CUSTOMIZED P&L (DEPARTMENT, LOCATION, OVERALL)
- INCOME BY CATEGORY
- CUSTOM MULTI LAYERED COG APPLICATIONS
- GROSS TO NET TRACKING
- INCOME STATEMENTS
- OPERATING COSTS
- COMMISSION INTEGRATION
- PROFITABILITY
TECHNOLOGY EXPENSE MANAGEMENT -
PH1_V1: DEVELOPMENT
CUSTOMER BILL TRACKING, AUDITING & ALERTING
- BILL IMPORTING
- BILL VERIFICATION
- CATEGORY MANAGEMENT
- COST CENTER MANAGEMENT
- CHARGE BACK TRACKING
- CUSTOMIZED BILL CONSOLIDATION
- MULTI-CHANNEL ALERTING
- TEMPLATES
- PRE-PUBLICATION APPROVAL MANAGEMENT
- AUTO, ZERO-TOUCH MANAGEMENT OPTIONS
CONVEY: MARKETING
PH_V1: PLANNED
Enable Your Team & Market
- EMAIL MARKETING CAMPAIGNS
- ANNOUNCEMENTS
- PRESS RELEASES
- SOCIAL MEDIA INTEGRATION
- ONE CLICK TRANSACTION POSTS
PERUSAL: QUIZZES, TESTS, CERTIFICATIONS -
PH_V1: PLANNED
Enable Your Team & Market
- QUIZZES
- EXAMS & CERTIFICATIONS
- INTERNAL OR EXTERNAL
- PUBLIC OR BY INVITATION
- ACHIEVEMENTS
- CIRRICULUM MANAGEMENT
API MANAGEMENT -
PH1_V1: RELEASE DATE 9/30/22
API's
- PRE-BUILT API
- CUSTOM API
- ON-DEMAND INTEGRATION
- ZAPIER INTEGRATED
MARKET PLACE -
PH1_V1: DEVELOPMENT
Buy & Sell Assets or Services
- BUY OR SELL HARDWARE
- BUY OR SELL PARTS
- KEY WORD ADVERTISEMENTS
- SKU BASED AD INTEGRATIONS
REPORTING MANAGER -
PH1_V1: DEVELOPMENT
Buy & Sell Assets or Services
- BUILD CUSTOM REPORTS
- SCHEDULE AUTO GENERATION & SEND
- INTER OR CROSS MODULAR FUNCTIONALITY
GLOBAL SET UP MANAGER -
PH_V1: ACTIVE
MANAGE PORTFILIO
- ESTABLISH PORTFOLIO
- ACTIVATE TECHNOLOGY CATEGORIES
- BUILD CUSTOMIZED SKU'S
- STANDARDIZE COSTS, RATES, MARGINS, FEES & SURCHARGES
- SKU BASED ASSUMPTIONS, EXCLUSIONS, SLA'S
- ASSOCIATED SKU'S
- ASSIGN SKU MODULAR APPLICATION
Integrated Support Services
When the System is Great, but Bundled Support is Better...
Network Managed Services
7x24x365 Remote Network Managed Services powered by ELEMENTIQ and supported by certified HI-IQ users. We provide proactive T1-T3 remote management for Carrier Services, SDWan, Routers, Switches, WLAN, PAN, and any "Near Network" Static IP Addressable asset. Our NOC is completely Voice and System White-cable capable to enable your organization to have an outsourced Network Operations Center fully integrated with your organizations brand and management hierarchy.
Managed SDWan
Let's remove the Drama from SDWan. With all the great things SDWan can provide for customers, reliable Secure Wireless and Wireline Network Survivability with "smart" Layer 7 routing is really what most customers are looking for. Whether you need a 7x24x365 managed SDWan Device at a fraction of the cost of those 'big guys', or a full SDWan solution including wired and/or wireless connectivity, deployment, hardware and management - We have you covered. All of our Managed CPE As A Service comes with Hardware, Deployment, Proactive Management, Asset Management and TEMS.
Centralized Support Desk
If having ONE number to call for anything IT, then having reliable ticketing, T1-T3 Support integrated with smart incident routing to other third parties or suppliers - this solution may be a perfect fit for you. Our 7x24x365 Centralized Support Desk takes all of our IT Support Work Flow, centralizes the Incidents into one easy number, email or system, then provides ticketing through remediation, supplier routing or native T1-T3 support, depending on the case. Yes, White-lable capable in every way.
Onsite Field Services
Ticketing WITH techs. Trained Field Engineering teams nationwide. Surveys, wiring, deployment, onsite maintenance - we support it all. Now when you provide centralized ticketing and reporting in ELEMENTIQ, you immediately gain access to our entire team of network field services
Asset Management
Providing relevant and actionable reporting is dependent on accurate Asset Management. Providing accurate Asset Management is importing data, grooming data, and maintaining Asset associations to Contracts, Rates, and Incidents. When properly done, the results are invaluable. ELEMENTIQ has a full team of support staff that supports relevant Asset Management in a continual and recursive fashion.
Fractional Workforce
Projects come and go. Support needs increase with Technology Adoption. Staffing a team to support the endless scenarios is daunting and often unreliable. ELEMENTIQ can provide an entire team of Project Coordinators, Project Managers, Engineering Support, for Point in Time activities, as well as ongoing support. Everything we do is tracked in ELEMENTIQ - support and data that empowers and enables customers to accomplish thier objectives without wading into the whitewater of capable or elastic staffing requirements.
